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Process

Our CommercialPainting Process

Six stages, drawn up like a set of construction sheets. Each one ends with something you can check: a scope, a plan, a prepared surface, a measured coat, a closed punch list.

  1. A-01Consultation
  2. A-02Site Evaluation
  3. A-03Project Planning
  4. A-04Surface Preparation
  5. A-05Professional Application
  6. A-06Final Inspection

  1. Consultation

    Scope, schedule, occupancy and access, discussed before anyone talks about color.

    • A conversation about the property, the areas involved and why the work is happening now.
    • Constraints come out early: tenants, operating hours, access, budget windows and deadlines.
    • Drawings, photos and any existing specifications are collected.
    You receive
    A clear outline of what will be evaluated on site and who needs to be there.
    Helpful to have ready
    Address, property type, areas of concern, photos, drawings and your timing.
    Two people in hard hats reviewing an elevation drawing on a tablet at a building siteIllustrative footage

  2. Site Evaluation

    Existing coatings, substrate condition, moisture and adhesion are checked on site, not assumed.

    • Each area and elevation is walked and photographed.
    • Existing coatings are identified and tested where adhesion is in doubt.
    • Moisture, chalk, cracking, rust and sealant condition are recorded.
    You receive
    A condition record by area, with the tests that inform the specification.
    Helpful to have ready
    Access to every area in scope, including roofs, mechanical rooms and stairs.
    Moisture meter pressed against a painted block wall with peeling paintIllustrative footage

  3. Project Planning

    Phasing, equipment, protection and coating systems are set out in writing before mobilization.

    • A written scope lists preparation, products and coats for each surface.
    • Phasing is planned around occupancy, with notices and access routes agreed.
    • Lifts, staging, protection and safety measures are specified.
    You receive
    A written proposal and schedule you can compare line by line.
    Helpful to have ready
    Decisions on colors, work hours, and who approves changes on your side.
    Open office prepared for painting with furniture wrapped and floors protectedIllustrative footage

  4. Surface Preparation

    Cleaning, repair, sanding and priming matched to the substrate and the coating going over it.

    • Surfaces are cleaned, repaired and brought to the preparation level the products require.
    • Failed sealant is replaced and patches are primed.
    • Protection goes in before any coating work starts.
    You receive
    Prepared surfaces that can be inspected before finish coats go on.
    Helpful to have ready
    Clear areas as agreed, and keep occupants out of active zones.
    Sealant being applied into a joint between precast panelsIllustrative footage

  5. Professional Application

    Coatings applied at the specified thickness and within the manufacturer's temperature and humidity limits.

    • Weather and surface conditions are checked before each day's coating.
    • Coats go on within recoat windows, corner to corner.
    • Wet film is checked during application against the specification.
    You receive
    Areas finished and handed back in the agreed sequence.
    Helpful to have ready
    Feedback early: walk finished areas as they are released.
    Painter spraying a finish coat on interior walls with a second painter back-rollingIllustrative footage

  6. Final Inspection

    A punch walk against the scope, touch-ups closed out, and the site handed back clean.

    • Each area is walked against the scope with raking light where finish matters.
    • Punch items are marked, corrected and confirmed.
    • Protection comes out and the site is cleaned.
    You receive
    A closed punch list and a record of products, colors and areas for future maintenance.
    Helpful to have ready
    Time for the walkthrough with whoever signs off on your side.
    Inspector using raking flashlight on a freshly painted corridor wallIllustrative footage

Why a written commercial painting process matters

Commercial painting problems rarely come from the paint. They come from steps that were skipped or assumed: a surface that was never tested, a phasing plan nobody wrote down, a coat that went on below its minimum temperature. A written process turns each of those into a check that can be seen and signed off.

What each stage produces
StageOutputWho checks it
ConsultationOutline of the evaluationOwner or property manager
Site evaluationCondition record and test resultsOwner and estimator
Project planningWritten scope, products and scheduleOwner, approver of changes
Surface preparationPrepared, inspectable surfacesProject lead, owner on request
ApplicationCoats at specified thicknessProject lead, with gauge checks
Final inspectionClosed punch list and recordsOwner at walkthrough

Each stage applies across every service, from interior painting in occupied offices to industrial coatings on structural steel. The services overview compares them side by side.

Questions

Process FAQ

How long does the estimating stage take?

It depends on the size of the property and how much testing is needed. Smaller scopes can be evaluated in a single visit; larger or more technical projects may need more time on site before a written proposal is ready.

Who should attend the site evaluation?

Someone who knows the building's history and constraints, and who can give access to every area in scope. For larger properties, the person who approves the budget is useful to have at the end of the walk.

What happens if hidden damage is found during preparation?

It is documented with photos, explained, and priced as a change before any additional work proceeds, so nothing is added to the scope without approval.

Do you provide records after the project?

A good commercial project ends with documentation of products, colors and areas painted, so future touch-ups and the next repaint start from facts instead of guesses.

Start atsheet one.

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